Event FAQs

 

 

Tickets, refunds, and transfers

Q: What is covered by the entrance fee?

A: The entrance fee covers the swim safety cover, timing chip, baggage minding, coach transport, and a range of event freebies.

Q: How can I tell if my registration has been successful?

A: We email all swimmers confirmation at the time of purchase (check spam/junk email folders just in case). If a confirmation email hasn’t been received 48 hours after the money was taken from your card then please email hello@outdoorswimmingsociety.com and we will investigate for you.

Q: Can I buy a ticket for a friend?

A: Yes, you can buy tickets for friends. The tickets will stay in your “basket” for 30 minutes, during which time you’ll need to provide all your friends’ personal details, including their next of kin’s contact details, the swimmer’s medical conditions and all the personal contact details. To avoid exceeding the 30-minute time limit to checkout, we advise against buying more than 3-4 tickets at a time. You can also use the Swimmer Information form to collect information together before you start the ticket buying process.

Q: How can I be sure I have received all the information that I am meant to have received?

A: Add hello@outdoorswimmingsociety.com and noreply@outdoorswimmingsociety.com to your email “whitelist” or “safe senders” list to ensure our emails don’t accidentally get filtered out in to your Spam or Junk email folders.

We send out an Entrant Information Pack in the run-up to the event and add a link to this on the relevant event page on this website.

Q: When will my registration pack arrive in the post / Why has my pack not arrived in the post?

A: All entrant registration packs are posted out 3 to 4 weeks in advance of the event.

This pack will be posted to the address you provided at the time of registration so please make sure it is correct (you can check what address you provided on your confirmation email). The envelope will be printed exactly as you entered it, so if you wrote “as above” or “as last year” or just “Cambridge”, you will not receive your pack in the post. Please email hello@outdoorswimmingsociety.com as soon as possible if we do not have the correct address for your pack.

If your pack doesn’t arrive, spares will be available for collection from the hand-numbering stand at the event. Please arrive very promptly at the start of the hand-numbering window to give time for the problem to be resolved.

Q: There is an error in my entry, can I change something?

A: Yes, changes can be made by contacting hello@outdoorswimmingsociety.com. Please ensure we are told about any changes by:

  • Bantham Boomerang and Sunrise Swoosh: 24th May 2020
  • Dart 10k: 2nd August 2020
  • Hurly Burly: 16th August 2020

Q: I have bought a ballot entry, what happens next?

A: If you have bought a ballot entry then your place is not yet confirmed. The ballots will close on:

  • Sunrise Swoosh: midnight, 26th November 2019
  • Dart 10k: midnight, 3rd December 2019

Once the ballot has closed, the OSS will draw the ballot. You will receive a further email from us confirming whether you have been successful or not in getting ticket(s) for the event. All unsuccessful entries will be refunded once the ballot has been drawn. It may take up to 5 working days to complete refunds and another 5 working days for your refund to clear with your bank (although this can be quicker, depending on your bank).

Q: I have bought a ballot entry for myself and a friend, will we be drawn together?

A: Yes. As long as you purchase all entries under one transaction then you will be considered as a group when the ballot is drawn. If you have purchased multiple entries into the ballot under different transactions then each of these will be considered separately. However, we ask that you do not enter more than once – this is a ballot not a lottery – and if multiple entries are made using the same email address only one order will be included in the ballot.

Q: Can I get a refund?

A: After the statutory 14 day cooling off period, tickets cannot be refunded or deferred. Please email hello@outdoorswimmingsociety.com within 14 days of purchase if you want to cancel.

Organising a large event like this starts to incur costs for the Outdoor Swimming Society from the moment registration opens. Your ticket is NON refundable, even in the case of event cancellation.

You must confirm you have read and accept our event terms and conditions before you purchase a ticket for one of our events. Our full event terms and conditions are available at http://www.outdoorswimmingsociety.com/terms-conditions/

Q: Can I get a refund if I am unable to attend?

A: We do not offer refunds or deferred entries if you are not able to attend the event. We realise that situations change and you might get injured, change jobs, or get invited to your best friend’s wedding. As your entry is NON refundable we suggest you consider taking out insurance to cover any costs you incur if you are not able to attend the event.

Please check the conditions of your policy carefully to make sure it provides the cover you require.

If you know you will not be able to attend the event, you may be able to transfer your ticket to another swimmer. Please see the question about transferring tickets below for more information on this and the deadlines for making a transfer.

Q: Can I get a refund if the event is cancelled?

A: No refunds are given if we have to cancel or curtail the event due to adverse weather, pollution, or other factors outside of our control.

The OSS has a robust attitude to both safety and risk and works with an extremely professional water safety crew to ensure that the event will run if it is safe to do so. In the unlikely event we have to cancel on the event day or immediately before the event due to, for example, storms, lightning, or heavy rain that impedes the view of the safety team then you will not be offered a refund or a deferred entry to the next year’s event. At this point, everything will be in place for the event to take place and most, if not all, event expenses will have been incurred.

The OSS does not hold cancellation insurance to cover this eventuality as insurance of this nature is extremely expensive. We have taken this decision to keep the price of the events down as much as possible, and in recognition of the relatively low risk of an event being cancelled. In 10 years of holding swimming events, we have only had to cancel on one occasion.

If you are not happy with this small risk then we recommend that you consider a travel insurance policy that provides cover for your entry and any expenses you will have incurred.

Our full event terms and conditions are available at http://www.outdoorswimmingsociety.com/terms-conditions/

Q: Can I take out a travel insurance policy to cover myself?

A: It is possible to take out personal travel insurance to cover your visit to an event. Policies differ and you must check the conditions of a policy carefully to make sure it covers the scenarios you want protecting against. Some policies cover entry fees and expenses you have incurred if you are not able to attend an event due to, for example, ill health. Other policies (less common) cover the ticket price of an event if it is cancelled by the organisers. It is more common for policies to cover music festivals than sports events, so you must check the terms and conditions of a policy carefully.

Alpha Travel Insurance provide a Festival & Events Policy where it is necessary to fully complete the Activities section of the application, specifying that you are taking part in an open water swimming event. Other insurance companies may be able to provide the same, or a better, level of cover and we would recommend that you shop around to find the correct policy to meet your needs. The OSS are not able to provide a recommendation: you must ensure that you are comfortable with the terms and conditions of any travel insurance policy that you take out.

Q: Can I transfer my place to another swimmer?

A: Transfers are possible once the event has sold out. If the event does not sell out then ticket transfers will not be allowed.

You will need to find a recipient for your ticket (we recommend advertising you ticket on the relevant event Facebook page) and you will need to arrange for the transfer of payment for the ticket between yourselves. You are responsible for making sure the recipient is aware of all of the terms of the ticket, including any fundraising or volunteer commitments included within the ticket.

The recipient of the transfer will need to pay a £20 admin fee and you will need to give them your Ticket Number and Security Code (found on your ticket confirmation email). The recipient will buy a “Ticket Transfer Fee” ticket from the relevant event page on this website, entering the Ticket Number and Security Code in the appropriate fields. The ticket will then be transferred to the recipient and you will be removed from the start list for the event.

The deadlines for ticket transfers are:

  • Bantham Boomerang and Sunrise Swoosh: 24th May 2020
  • Dart 10k: 2nd August 2020
  • Hurly Burly: 16th August 2020

Q: Can I transfer my Seasonaire ticket to another swimmer?

A: Yes. However, you must transfer the whole Seasonaire ticket. It is not possible to split your ticket and transfer your entry for an individual swim (or swims) to another swimmer.

The recipient of the transfer will need to pay a £20 admin fee and you will need to give them your Ticket Number and Security Code (found on your ticket confirmation email). The recipient will buy a “Ticket Transfer Fee” ticket from the relevant event page on this website. The whole Seasonaire ticket will then be transferred to the recipient and you will be removed from the start list for all three events.

The deadline for transferring a Seasonaire ticket is 24 May 2020.

 

Training

Q: I’ve never swam this far, have I got time to train?

A: If you can swim a mile or two, have a good basic stroke (or are prepared to have a few lessons to acquire one), and are willing to put time into training, then our events are probably within your reach. Training manuals written by top coach Dan Bullock are available for download from this website.

Q: I’ve only swam in pools before, do I need to train in open water?

A: If you’ve swam any kind of distance in a pool then that is a good place to start and a great place to increase your training. But open water has new factors to get used to as well, including colder water, not being able to see the bottom, and ‘chop’ (wind-blown waves). It is essential you experience some outdoor and cold water training prior to the event. It will help you to prepare and acclimatise to the water temperatures on the day. Some easy ways to get some open water practise:

    • Join the OSS Facebook group and look under events for ‘social swims’ to join a group near you, or see if you can find local buddies to train with.
    • Join the discussions with other swimmers on the Facebook event page for your event.
    • Read more about acclimatising to cold and adjusting stroke to the outdoors on the OSS website.
    • Use the Wildswim map to find a local open water training lake where you can train – these are lakes where you pay to be supervised while training. The swimming map also has hundreds of wild swim spots that you may practise outdoors. Swimming outdoors will also help you practice swimming in a wetsuit.

Q: Is swimming in the sea much different to fresh water?

A: You will be swimming in brackish water – a mixture of salt and fresh water. This will be more buoyant than fresh water, which can make swimming in flat calm conditions slightly easier. It is a good idea to swim in your wetsuit in salt or brackish water prior to the event, so there are no surprises.

Q: I am worried about getting cold, is there anything extra I can do?

Yes. First, cold acclimatise – this means swimming outdoors regularly before the event, in a lido, sea, river or lake. You may be amazed how fast your body gets used to lower temperatures. Second, consider investing in a rash vest, booties or gloves if you are particularly prone to cold. Remember, you will be generating heat as you swim.

Q: Is it important to have already swum the full event distance in training?

A: Building up your training properly is more important than having actually completed the specific distance. The atmosphere and adrenalin on the day will help you to complete the event. The OSS training manual contains further advice.

Q: Do I need to adjust my stroke to the outdoors?

A little. The big differences between swimming indoors and outdoors are the fact you need to be able to swim in a straight line (without the help of pool lines) and check where you’re going (“sighting”), and the water may be choppier. There is advice on sighting and breathing above chop on this website, and further pointers are contained in the training manual sent to all registered swimmers.

Q: Is the swim front-crawl only?

Most swimmers will do front-crawl, as it is an efficient stroke that allows you to see where you are going. We have had swimmers complete our events using breastroke or butterfly. The main issue with breaststroke will be your comfort: it is hard to do breaststroke for sustained periods in wetsuits as they put extra pressure on the knees. Backstroke is not allowed, as you cannot navigate the course or other swimmers.

 

Wetsuits, tow floats, and fins

Q: Do I have to wear a wetsuit?

A: Yes, long-john-or-longer (“shoulder to below-the-knee neoprene”) triathlon/swimming wetsuits are compulsory unless you are granted a Skin Swimmer Pass. This is because it is a long swim and the water is cold: with a shortie or no wetsuit, almost everyone will get too cold. Surf wetsuits are not typically comfortable or flexible enough to swim long distances: they are restrictive around the shoulders, which makes front crawl hard, and very buoyant around the feet which makes breaststroke difficult.

Q: Is my wetsuit acceptable?

A: If your wetsuit is made of neoprene, designed for swimming/triathlon/swim-run and covers your body from shoulders to below-the-knee then that is fine. Bare arms are permitted. If you wish to wear less than this then please apply for a Skin Swimmer Pass.

Q: I need to buy or hire a wetsuit, any advice?

The best people to give you personalised advice on wetsuits are wetsuit suppliers and triathlon shops, which you can search the internet for in your area. There may also be an open water training lake near you that has a try-and-buy scheme.

We advise you to get some practise in your suit before the swim: wetsuits alter your position in the water, and your buoyancy. They can also feel constrictive, which can make you panicky. One piece of advice: the needs of the triathlete and OSS open water/wild swimmers may be slightly different. Some triathletes (and triathlon shops) go for a very tight fit as compression enhances speed, which is what they are predominately after, and very febrile neoprene. You may need a more comfortable fit, as you may be in your suit for some time (for example, walking to the start of a wild swim), and a more durable neoprene (which often means less expensive) for clambering around rocks.

You can also read our kit reviews and articles. We regret we cannot give you any personalised advice beyond this.

Q: I want to swim without a wetsuit, what’s the process?

A: Please note, your ticket is sold on a “wetsuit compulsory” basis, and if we are unable to grant you permission to swim without a wetsuit your ticket is still not refundable.

If you wish to swim without a wetsuit please complete a Skin Swimmer Pass application form immediately after registering. A link to this form is provided in your confirmation email. The deadlines for applying for a Skin Swimmer Pass are:

  • Bantham Boomerang and Sunrise Swoosh: 17th May 2020
  • Dart 10k: 26th July 2020
  • Hurly Burly: 9th August 2020

Your application will be considered and you will be informed of our decision within a month. We will be looking at three things:

  1. Previous documented experience of long distance swimming without a wetsuit in similar temperatures, e.g. the Channel, Windermere one-way, BLDSA events, Swimtrek.
  2. Current training at similar temperatures (anticipated 14-17 degrees).
  3. Willingness to undertake a long distance practise swim prior to the event of a similar distance and a similar temperature prior to the event, to ensure you do not become hypothermic.

You do not need to provide notarised evidence, logbooks of your experience, or certificates of completion to evidence your experience. We will assess your experience based on your application form, completed by you. We work on the basis that your application is truthful. Where appropriate, we verify this by looking at events’ official published results.

The decision of the Event Manager is final and no discussion can be entered into. We advise swimmers to be prepared to wear a wetsuit if asked. All swimmers agree to abide by the event rules when purchasing a ticket.

The bottom line on skin swimmers is that we welcome experienced skin swimmers, who show (on their application form) recent experience and acclimatisation to these distances at this temperature, but we are not the place to do your first long skins swim (or your first long skin swim in a while) as you will not have individual safety support. This rule is for everyone’s safety – the event safety cover is shared. Groups such as the BLDSA offer swims where you provide your own safety cover, and are more appropriate for anyone trying a long distance swim without a wetsuit for the first time.

Q: Can I swim with a tow float or snorkels, bungee, GoPro, headphones, hand paddles, or fins?

A: OSS events are tow-float free. We have ample safety cover who watch swimmers via their brightly coloured hats. Tow floats makes sighting swimmers harder, by doubling the number of brightly coloured objects in the water, and may entangle other swimmers.

It is sometimes stated that tow floats make retrieving an unconscious swimmer easier, however they are not tested or rated to act as a safety device in this way.

Bungee cords are not allowed for the risk of entanglement of other swimmers, particularly around the start line when swimmers are closest together.

Snorkels, hand paddles, GoPros, and fins are not permitted as the hard edges risk injuring other swimmers at the swim start in particular. If you require these for medical reasons, please declare this on your swimmer disclaimer.

We ask that you don’t wear headphones, so that the lifeguards are able to get your attention if needed.

Most swimmers with personal medication tuck it up the sleeve of their wetsuit. If this doesn’t cover your needs and you want to use a tow float for this purpose please contact us as soon as possible at hello@outdoorswimmingsociety.com

 

Bantham Boomerang and Sunrise Swoosh Questions

 

About the Swim

Q: Where does the event start and finish?

A: The Bantham Boomerang starts and finishes at Bantham beach, TQ7 3AN. The Sunrise Swoosh swim is from Aveton Gifford, TQ7 4LT, to Bantham beach, TQ7 3AN.

Q: Parking and access, how will I navigate to the event?

A: Detailed information on how to find the event will be provided in your Swimmer Information Pack. For a general overview of the arrangements for this year’s Bantham Boomerang and Sunrise Swoosh, please see the relevant event pages.

Q: Do I need to register in person on the weekend of the event / Can I give my ID to my friend for them to register on my behalf?

A: All swimmers must show photo ID in person and have their hand numbered at the hand-numbering station on arrival. A friend cannot do either of these things for you.

Q: What can I do with my baggage?

A: You can either leave bags with your supporters, or give it to us to look after. Please label with tags provided in your registration pack. We will look after all small (4kg max) bags, providing event shelters to keep them out of the worst of any weather, but it’s always wisest to avoid leaving anything valuable in your bag.

Swimmers registering at Aveton Gifford for the Sunrise Swoosh can leave a small (4kg max) bag in Aveton Gifford – we will bring your bag to Bantham for you.

We enforce the 4kg weight limit strictly.

Q: What time does the swim start?

A: Swim start times will be confirmed in your Swimmer Information Pack, sent to you in the run-up to the event. Please refer to the relevant event page for general timings for this year’s event.

Q: Is there a briefing at the start?

A: There will be a main briefing at the start for all swimmers before entering the water. 15 minutes prior to the main briefing there will be a briefing for swimmers with access or medical needs.

Q: Will I be able to do it?

A: Please refer to the relevant event page for more information to help you decide if you are ready to take on this event.

Q: Can I race?

A: The main event is not a race, and for most swimmers the challenge is the distance, and the joy is the journey, with the rolling Devon hills and changing landscape as the estuary widens around them. All swimmers will have a timing chip so if you want to time yourself you can, but there will be no official race placings or presentations.

Q: Is the swim assisted by the tide?

A: Yes. You will swim upriver with the incoming tide for the first half of the Bantham Boomerang. As the tide turns, you will also turn and swim back downriver to finish at the beach.

Sunrise Swoosh swimmers set off at slack water from Aveton Gifford, but the outgoing tide will assist your swim. The final few hundred metres “swoosh” you along – just as you’re flagging. We recommend that you are comfortable swimming 5km, and the tide will give you the extra push you need to cover the last kilometre.

Q: Are feeding stations provided?

A: The Bantham Boomerang will have a feeding station at approximately 4km upriver from Bantham beach. We’ll provide water and snacks like bananas, flapjack bites and jelly babies.

The Sunrise Swoosh will take around 2 hours and there are no feeding stations. Water and a Clif Bar will be available at the swim start, and a wide range of refreshments (included in your entry fee) are provided at the Finish Village, including Clipper hot chocolate and water. Lifeguards will carry a small amount of water in case of severe problems.

Q: Will vegan/gluten free/specific dietary requirements be accommodated?

A: We will provide one alternative to the snack at each feeding station, but we cannot guarantee to be able to cater to specific dietary requirements.

Q: What happens if I struggle with the distance?

A: Our water safety team will be on hand during the event to offer their support, and very tired or cold swimmers will be evacuated from the water.

Q: What if I get cold?

A: If you need to stop the swim, the safety crew will evacuate you. There are paramedics on hand, and a warm up tent – please use it and tell a volunteer if you need to go there, and they will assist you into the tent, get you a hot drink and your bags, and look after you.

Q: Is the swim suitable for those with disabilities or who are pregnant?

A: Access to and from the water’s edge at Aveton Gifford is difficult. The closest a vehicle can reach the start line is around 50m, so a method of crossing this distance of tarmac and gravel is required.

The start/finish location at Bantham is on a sandy beach and there is a 600m walk over steep soft sand, steep narrow concrete steps and grass from the finish line back to the event village. An alternative exit point 5.5km through the 6km swim is possible, but unfortunately this is before the best of the swoosh itself.

If you require minor reasonable adjustments (e.g. access for vehicle pick-up/drop-off at start and finish villages, or putting a wheelchair in to the baggage van for you) then please ensure you record this in the “medical” box of your registration form. If you could email hello@outdoorswimmingsociety.com highlighting this, to ensure your specific needs are met, that would be helpful.

If you need more complex or unusual adjustments (eg assistance from a helper whilst you’re in the water, exiting at the early exit point or any kind of mechanised/wheelchair access to and from the water), please contact hello@outdoorswimmingsociety.com before purchasing a ticket and we will contact you to discuss.

We must insist that if you have any concerns whatsoever about your medical fitness to participate then you consult with your GP before taking part in the swim.

Transport and Parking

Q: How do I get to Bantham by public transport?

A: Some planning is needed if you’re planning to use public transport.  The nearest train station is Ivybridge. Kingsbridge Tourist Information Centre can be found at The Quay, Kingsbridge, TQ7 1HS.

Q: Is there disabled parking available?

A: Swimmers (and their supporters) with physical disabilities are asked to contact us at hello@outdoorswimmingsociety.com before or within the 14 day refund period following purchasing tickets to discuss your needs.

Event facilities

Q: What facilities are provided?

A: There will be portaloos at Aveton Gifford and public toilets at Bantham beach. Limited undercover changing facilities are available, so we advise you to prepare to change al fresco.

Q: Will I be able to get food and drink when I finish?

A: Yes. Delicious hot food and drink will be available to buy at the swim finish on Bantham beach.

Q: Will my supporters be able to get food and drink as well?

A: Absolutely! Everyone will be able to purchase food and drink. There are a range of food suppliers operating from the car park all day.

 

Dart 10k Questions

 

About the Swim

 

Q: Where does the event start and finish?

A: The swim starts from the Longmarsh car park, Steamer Quay Road, Totnes, TQ9 5AL. It finishes at the Ham, Dittisham, Dartmouth, TQ6 0HB.

Dittisham has small windy lanes and it is not possible for spectators to drive and park by the Ham. We have arranged parking at Cott Farm, Dittisham, Dartmouth, TQ6 0JQ.

There will be a fee for parking.

Q: Parking and access, how will I navigate to the event?

A: Detailed information on how to find the event will be provided in your Swimmer Information Pack. For a general overview of the arrangements for this year’s Dart 10k, please see the relevant event pages.

Q: Do I need to register in person on the weekend of the event / Can I give my ID to my friend for them to register on my behalf?

A: All swimmers must show photo ID in person and have their hand numbered at the hand-numbering station on arrival. A friend cannot do either of these things for you.

Q: Can I switch days?

A: Yes. You will need to find another swimmer who would like to swap days with you. You will both need to use the ticket transfer process (described above under General Questions) to transfer your tickets to one another. The deadline for ticket transfers is 2nd August 2020.

Q: What can I do with my baggage?

A: You can either leave bags with your supporters, or give it to us to look after. Please label with tags provided in your registration pack. We will look after all small (4kg max) bags, providing event shelters to keep them out of the worst of any weather, but it’s always wisest to avoid leaving anything valuable in your bag. We will transport your bag to the finish for you.

We enforce the 4kg weight limit strictly.

Q: What time does the swim start?

A: Swim start times will be confirmed in your Swimmer Information Pack, sent to you in the run-up to the event. Please refer to the relevant event page for general timings for this year’s event.

Q: Can I swim with my friend?

A: Swimmers are divided into ‘waves’ depending on their speed. If you and your friend are both signed up for the same speed wave, then you will be starting the swim together at the same time. The most important factor on the day is to swim at your own pace: this will keep you warm, and maximise your energies.

Q: Is there a briefing at the start?

A: There will be a main briefing at the start for all swimmers before entering the water. 15 minutes prior to the main briefing there will be a briefing for swimmers with access or medical needs.

Q: Will I be able to do it?

A: Please refer to the relevant event page for more information to help you decide if you are ready to take on this event. Swimmers are asked to time themselves in the pool when they register, and give us their time for swimming a mile at a relaxed and sustained pace. The 10k swim is for swimmers who can do a mile in under 40 minutes.

This swim is not suitable for 40-minute plus swimmers. Swimmers who aren’t able to maintain the 40-minute pace risk running out of water depth at the finish line.

Q: Can I race?

A: The main event is not a race, and for most swimmers the challenge is the distance, and the joy is the journey, with all the rolling Devon hills and changing landscape as the estuary widens around them. All swimmers will have a timing chip so if you want to time yourself you can, but there will be no official race placings or presentations.

You must not deliberately give a false “speed wave” time in hope of entering the water in front of slower swimmers. Doing so extends the distance the lifeguards have to cover, and as such you are likely to be held back during your swim, to ensure we can maintain safety cover for all.

Q: Is the swim assisted by the tide?

A: A little. We go off with slack water, but the outgoing tide will assist your swim a little. The exact amount will depend on the size of the tide that day, the volume of water in the river, and the time that your group sets off. We recommend being fully prepared for a 10k swim, and delighted by any assistance nature gives you. As coach Dan Bullock says, ‘we don’t just want you to finish it, we want you to enjoy it.’

Q: Are feeding stations provided?

A: There will be two floating feeding stations manned by OSS volunteers at 4km and 7km along the route. We’ll provide water and snacks like bananas, flapjack bites and jelly babies.

Q: Will vegan/gluten free/specific dietary requirements be accommodated?

A: We will provide one alternative to the snack at each feeding station, but we cannot guarantee to be able to cater to specific dietary requirements.

Q: What happens if I struggle with the distance?

A: Our water safety team will be on hand during the event to offer their support, and very tired or cold swimmers will be evacuated from the water.

Q: What if I get cold?

A: If you need to stop the swim, the safety crew will evacuate you. There are paramedics on hand, and a warm up tent – please use it and tell a volunteer if you need to go there, and they will assist you into the tent, get you a hot drink and your bags, and look after you.

Q: Is the swim suitable for those with disabilities or who are pregnant?

A: Relatively, but access to and from the water’s edge is probably the hardest part. The closest a vehicle can reach either the start or finish line is around 300m, so a method of crossing a few hundred meters of grass and gravel is required.

If you require minor reasonable adjustments (e.g. access for vehicle pick-up/drop-off at start and finish villages, or putting a wheelchair in to the baggage van for you) then please ensure you record this in the “medical” box of your registration form. If you could email hello@outdoorswimmingsociety.com highlighting this, to ensure your specific needs are met, that would be helpful.

If you need more complex or unusual adjustments (e.g. assistance from a helper whilst you’re in the water, exiting at the early exit point or any kind of mechanised/wheelchair access to and from the water), please contact hello@outdoorswimmingsociety.com before or within 14 days of purchasing a ticket and we will contact you to discuss.

We must insist that if you have any concerns whatsoever about your medical fitness to participate then you consult with your GP before taking part in the swim.

Transport and Parking

 

Q: How do I get to the Dart 10k by public transport?

A: Totnes is well served by road and train.

TRAIN – The nearest train station is Totnes, which has mainline services from London. Booking a seat is recommended.

PLANE – The nearest airports are:

  • Exeter airport (30 miles away). Trains run from Exeter St Davids to Totnes.
  • Plymouth airport (24 miles away).
  • Newquay (70 miles away).

COACH – National Express run services from London to Totnes.

Q: Is there disabled parking available?

A: We have arranged car drop-off and pick-up points within 200-300m of the start and finish points for disabled entrants only, but cars cannot be parked here and this is only available by prior arrangement. There is a small amount of dedicated disabled parking. To request a disabled parking pass, please email your details to hello@outdoorswimmingsociety.com

Q: How will I get from Dittisham to Totnes before the swim (or back to Totnes afterwards)?

A: Swimmers are offered a free coach transfer (included in the price of your entry), available either before or after the swim. Booking is not required by swimmers – your cap is your ticket. Spectator coach tickets are available to purchase in advance from the event ticket page.

Q: Can my supporters follow me on the riverbank?

A: Supporters can see the start, walk along a bankside footpath for the first 600 metres, and they can see the finish, but there isn’t a path that will allow your supporters to follow your progress or any easy viewing points along the course with parking. If you check the OS map of the area you will be able to find various points where viewing may be possible. For example, the south side of the river has a path which follows the water for the first few kilometres, but some distance from it. While they can see the river, they are unlikely to know it’s you (one person in a swim hat looks very similar to another) but some activity can be observed.

Supporters may not launch boats to follow swimmers. They can buy a coach ticket to watch both the start and finish of the swim.

Event facilities

 

Q: What facilities are provided?

A: There will be public toilets and portaloos, along with a unisex changing marquee at both start and finish.

Q: Will I be able to get food and drink when I finish?

A: Yes. Delicious hot food and drinks will be available to buy at the end.

Q: Will my supporters be able to get food and drink as well?

A: Absolutely! Everyone will be able to purchase food and drink.

 

Hurly Burly Questions

 

About the Swim

Q: Where does the event start and finish?

A: The run and swim starts from the beach at Barmouth. The event finishes at the George III Hotel, Penmaenpool, LL40 1YD.

The run-swim begins and finishes at the George III Hotel, with a break in Barmouth between the run and swim events.

Q: Parking and access, how will I navigate to the event?

A: Detailed information on how to find the event will be provided in your Entrant Information Pack. For a general overview of the arrangements for this year’s Hurly Burly, please see the relevant event page.

Q: Do I need to register in person on the weekend of the event / Can I give my ID to my friend for them to register on my behalf?

A: All entrants must show photo ID in person and have their hand numbered at the hand-numbering station on arrival. A friend cannot do either of these things for you.

Q: What can I do with my baggage?

A: You can either leave bags with your supporters, or give it to us to look after. Please label with tags provided in your registration pack. We will look after all small (4kg max) bags, providing event shelters to keep them out of the worst of any weather, but it’s always wisest to avoid leaving anything valuable in your bag. We will transport your bag to the finish for you.

We enforce the 4kg weight limit strictly.

Q: What time do the events start?

A: Start times will be confirmed in your Entrant Information Pack, sent to you in the run-up to the event. Please refer to the relevant event page for general timings for this year’s event.

Q: Is there a briefing at the start?

A: There will be a main briefing at the start of each event for all entrants before entering the water. 15 minutes prior to the main swim briefing there will be a briefing for swimmers with access or medical needs.

Q: Will I be able to do it?

A: Please refer to the relevant event page for more information to help you decide if you are ready to take on this event. Swimmers are asked to time themselves in the pool when they register, and give us their time for swimming a mile at a relaxed and sustained pace. There is no time limit for runners, but run-swimmers should be able to complete the 11 km run in around 1hr 30 minutes.

Q: Can I race?

A: Swimmers and runners are welcome to complete the distance as fast as they are able, with respect to other competitors. The main event is not a race, and for most the challenge is the distance, and the joy is in the journey. All participants  will have a timing chip and receive their time(s) by text after the event, but there will still be no official race placings or presentations.

Q: What temperature will the water be on the day?

The water was between 12.5°C and 13.5°C at the 2018 event, but the temperature will depend on weather conditions before the event and how much rain has fallen in the week prior to the event. You can expect a drop of around 1°C when you reach around 5 km on the swim, as you switch from seawater to river water.

Q: What happens if I struggle with the distance?

A: Our water safety team will be on hand during the event to offer their support, and very tired or cold swimmers will be evacuated from the water. Please note this is not a taxi home! Evacuees are held on safety boats until they can conveniently be dropped off. Runners will be asked to take a mobile phone with them and will be given a number to call in the event of an emergency, or they can make their way to the marshalled water point 5 km into the run.

Q: Is the swim suitable for those with disabilities or who are pregnant?

A: The swim has a sandy start and boggy end but special requirements can and will be accommodated wherever possible.(e.g. access for vehicle pick-up/drop-off at start and finish villages, or putting a wheelchair in to the baggage van for you). Please record your needs  in the “medical” box of your disclaimer form and email the event team on hello@outdoorswimmingsociety.com highlighting this, to ensure your specific needs are met.

If you need more complex or unusual adjustments (eg assistance from a helper whilst you’re in the water, exiting at the early exit point or any kind of mechanised/wheelchair access to and from the water), please contact hello@outdoorswimmingsociety.com before purchasing a ticket and we will contact you to discuss.

We must insist that if you have any concerns whatsoever about your medical fitness to participate then you consult with your GP before taking part in the swim.

Transport and Parking

 

Q: Are children allowed on the buses?

Yes, please purchase a child ticket for under 16s. The coach companies do not allow children to travel on an adult’s lap, so please bring car or booster seats for them. Any car or boosters seats can be left with the OSS whilst you are at the finish village, although we cannot accept any loss or damage of these items whilst in our possession.

Q: Are dogs allowed on the buses?

Yes, well behaved four legged spectators are welcome on the buses as long as they are kept on a lead on the floor.

Event facilities

 

Q: What facilities are provided?

There will be toilets and a unisex changing at both start and finish.

Q: Will I and my supporters be able to get food and drink when I finish?

Yes! Delicious hot food and drink will be available to buy at the end.

 

I have more questions…

 

Q: What’s the quickest way to get advice?

A: For general questions, the Facebook event page for each event is the place to ask (and answer!) general questions and chat with other swimmers.

Q: What’s the best way to ask a specific question?

A: If your question is specific to your personal circumstances, please email hello@outdoorswimmingsociety.com and allow up to a week for a reply.